Vickie Wai Hay Chan, BACP
Experienced counsellor focusing on relationships and wellbeing
Book with VickieAbout Vickie
Vickie Wai Hay Chan is a counsellor who moved to the United Kingdom from Hong Kong in 2022. She has worked in counselling roles for around 18 years, including time in hospitals and social services, and she practises in English, Cantonese and Mandarin.
Vickie holds a Master degree in Counselling from Australia and is registered with the British Association for Counselling and Psychotherapy (BACP). Her background includes workplace counselling in employee assistance programmes and supporting people with stress, relationship and mental health concerns.
Background and approach
Her style draws on family-therapy ideas and humanistic ways of working. She focuses on helping people identify their inner resources and build practical ways to cope. Sessions aim to be conversational and grounded, with space to talk about emotions, relationships and sexual wellbeing when relevant.
Vickie works with a range of concerns including anxiety, depression, trauma, grief, intimacy-related issues, sexuality and LGBT matters, parenting and career questions. She also addresses attachment issues, body image, communication problems and life transitions. People who prefer a collaborative, strengths-based approach may find her style helpful.
She combines supportive listening with practical techniques from cognitive behavioural ideas and emotionally-focused methods to address patterns that cause distress. To start, clients use the platform's Start Therapy button to complete a short matching questionnaire and then schedule sessions according to her availability. Sessions use a subscription that can be cancelled at any time.
What Vickie works with
Everything Vickie lists, in their own terms. LGBT is the reason Vickie is listed here; the rest shows what else Vickie works with.
- Stress, Anxiety
- Relationship issues
- Family conflicts
- Intimacy-related issues
- Depression
- LGBT
- Trauma and abuse
- Grief
- Sleeping disorders
- Parenting issues
- Anger management
- Self esteem
- Career difficulties
- Bipolar disorder
- Coping with life changes
- Coaching
- Compassion fatigue
- Attachment issues
- Body image
- Communication problems
- Divorce and separation
- Family of origin issues
- Family problems
- Life purpose
- Mood disorders
- Multicultural concerns
- Postpartum depression
- Pregnancy and childbirth
- Self-love
- Sexual dysfunction
- Sexuality
- Women's issues
- Workplace issues
Approaches Vickie lists
Listing an approach is not evidence of training in it. This directory copies what each counsellor names and does not check training records.
How her approaches translate to online counselling
Client-Centred Therapy is about listening closely and following the person's pace. It helps people who need a non-judgemental space to make sense of feelings and choices.Cognitive Behavioural Therapy, or CBT, focuses on identifying unhelpful thoughts and testing them with practical steps. It is often useful for anxiety, low mood and sleep difficulties.
Emotionally-Focused Therapy, EFT, looks at the patterns in close relationships and the emotions that drive them. It can help people who want clearer communication and deeper emotional connection.
Finding the right mix of approaches is part of the work. The therapist will talk with the client about goals, preferences and what feels most helpful, and then develop a plan together. This collaborative process can include trying different techniques to see what fits.
If you are considering online sessions, check the current session options before booking so you know what formats are offered. Online counselling can make it easier to fit therapy around work, family and travel, let sessions take place without commuting, and allow shorter check-ins when time is limited. Registered or accredited professionals are able to adapt these methods so conversations remain practical and focused on everyday challenges.
Questions people ask about Vickie
What concerns does she help with?
She supports people with stress, anxiety, depression, trauma, grief, relationship and intimacy-related issues. Other areas include sexuality, LGBT concerns, parenting, career questions and mood disorders.
How would you describe her therapeutic style?
Her approach is family-therapy informed and humanistic, with conversational sessions that focus on strengths. She blends emotionally-focused ideas and cognitive behavioural techniques to address patterns and practical coping.
What is her professional background?
She has around 18 years of counselling experience, including work in hospitals, social services and employee assistance programmes. Much of her recent work has involved workplace stress, crisis intervention and sexual wellbeing.
What credentials does she hold and where does she practise?
She holds a Master degree in Counselling from Australia and is registered with the British Association for Counselling and Psychotherapy (BACP). She practises in the United Kingdom.
Which languages are supported in sessions?
Sessions are offered in English, Mandarin and Cantonese.
Can people outside the UK work with her?
International clients are accepted. Confirm scheduling and any regional considerations when arranging appointments.
How does payment and cost work?
Session cost varies with location and therapist availability and uses a subscription model that can be cancelled at any time.
How do I begin if I want to see her?
Use the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to her availability.
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